Contact Us

We would love to speak with you.
Feel free to reach out using the below details.

24/7 Information Phone Line
(844) 556-8773

Need Help Gaining Access to your Course or Requesting your Certificate?
For a fast response in addressing your concern Text us at 844-556-8773

Have you checked out our Frequently Asked Questions to see if your question is answered there?
Check down below for our full FAQ list!

Contact Us Form

Frequently Asked Questions

After you complete your caregiver course there is a certificate request form you must fill out completely and submit. You will receive your certificate VIA email sooner than 2-3 business days. If you haven’t received your certificate after 2-3 business days. Please check your spam Folder and search for edu@ncoonlineacademy.com. If you still cannot locate your certificate reach out to us directly by Texting us at 844-556-8773 we will make sure you get your certificate.

If you cannot log into your account try clicking this link and resetting your password. (Check your Spam Folder for the reset email.) After resetting your password and logging into your account. Click the Get Started button at the top of the website. Click the course you purchased from the list. Scroll down the course page and click on Course Introduction to begin your course. If you require immediate assistance gaining access to your course text 844-556-8773 we will make sure you gain access to your course.

You do not need a PayPal account to purchase our courses. Follow the directions below:
Visit the Caregiver course page you wish to purchase.
Click Add to Cart and View Cart.
Create your Account by providing your information.
Click Checkout with PayPal.
Provide your Email and click Next.
Fill out the PayPal Billing Information and Opt out of creating an account at the bottom of the form.
You should be redirected to a page that assists you in gaining access to your course and an email will be sent titled “Starting Your Course” that will assist you in setting up your account.
If you require any assistance please reach out to us at anytime by texting 844-556-8773 we will address your question or concern as quickly as possible.

We provide a complete refund to anyone who hasn’t completed the course they purchased.

After successful completion of our course you will receive your certificate by email with in 5 business days.

Each student has access to the course they purchase for a full year or until they complete it.

It depends on how many hours each day you devote to the course. Our courses are completed at your own pace. If you are able to retain and master the nursing skills, then you can finish the course in a shorter amount of time. If you have a background in or are familiar with nursing, then you should finish it much faster.

We have a page that assists you with the medicaid application process. You must see if you qualify for Medicaid funded Adult Foster Care where you get paid to assist your family member with Activities for Daily Living (ADL). We offer this page as a courtesy because some of our clients are looking to educate themselves to only help and assist their family. In the event you require basic training to qualify for Adult Foster Care it is suggested that you only take our PCA online course. Visit this website and fill out their form to see if you qualify.

No. We offer a nursing course combination bundle as a one time courtesy to make sure you are not only prepared for the present, but also prepared for your future; When you wish to advance your nursing career. This bundle doesn’t carry over with preciouses purchases made with one course or the other.

If you can find another CNA or HHA online course that offers everything we offer for a lower price, we will match it. We encourage our students to look at all other possibilities for education before enrolling in our courses. We are in the business of making medical professionals and want you to be successful in your career.

The difference is, you don’t have to drive to a class room on a set schedule, which costs time and gas money. You don’t need to buy books or medical equipment, which you may never use again. You can learn at your own pace, on your schedule, and in the comfort of your own home and any other place with internet access.

A CNA works with many clients in a facility or hospital and they’re training is based on making sure they can safely work with clients that are in close proximity of each other. An HHA works one on one with a single client and helps them with their daily activities. So while the training for HHA’s and CNA’s are similar they are also very different.

The exam consists of a written test and a clinical test. The written test asks you questions about procedures and how to deal with certain problems. The clinical test will consist of 3 randomly chosen nursing skills. (There are 21 to choose from.) It is very important you master all the nursing skills before challenging the state exam.

The price of our CNA Online Course is $119.99.
The price of our HHA Online Course is $99.99.
The price of our HHA & CNA Online Course is $159.99
The price of our PCA Online Course is $64.99
You can enroll here.

Unfortunately, at this time financial aid is not available for our course. However, when hired you will typically be offered a reimbursement for the course by your employer.

We have multiple ways you can contact us by email and phone. All of these options are located on our Contact us Page, please visit it for further information.

Your payment information is transferred over Paypal’s SSL encrypted checkout page, this insures that it cannot be decrypted during transmission. Paypal does not store any credit card information on file. Your personal information is completely safe.

No, the course certification is included in your course enrollment fee. If you successfully complete the final exam. Your certificate of completion along with additional information will be provided within 3-5 business days by email. Need your certificate in 24 hours? Pay for Expedited Email Delivery.