We provide a 100% complete refund to anyone who hasn’t completed the course they purchased.

We provide a 50% refund to individuals who complete our course, but didn’t do their due diligence to confirm our services will meet their needs.

Refunds are only available for 180 days.

To request a refund, please complete the form on our Contact page and select “Refund Request”.

***Please Note: We reserve the right to deny any refund requests for any reason.**

Why did I receive a refund when I didn’t request one? We do not intentionally accept funds, provide services to companies or employees of companies that accept federal assistance or funds. We apologize for the inconvenience.


Our International Caregiver Online Courses for CNA Exam Prep, HHA Competency Prep, and PCA are designed to prepare individuals all around the world for certification exams, competency evaluations and/or to assist those aiming to establish their own individual homecare company with private clients accepting private pay.

NCO is distinct from individual state certifications. States have their own requirements, which may include additional training or Continuing Education Units (CEUs) not overseen by the international level. This delineation mirrors the structure in many other professions, with certifications existing at local, state, and national levels.

Acceptance of certification also depends on the setting in which one intends to work. (This is why we proactively encourage doing due diligence before purchasing our services.) For instance, caregiving arrangements within private homes with private pay are typically private agreements between the caregiver and client, making acceptance a non-issue. However, requirements vary for employment in state-licensed facilities or agencies, subject to state regulations. Additionally, employer expectations vary across the country, adding another layer of complexity.

We advise prospective clients to research their state’s Department of Health or their desired homecare agency’s employment requirements before purchasing our courses. This information is provided in our disclaimers on our enrollment pages and FAQ page emphasizing the importance of ensuring our services align with their specific needs. We offer a no hassle refund policy, minus PayPal fees, to accommodate situations where our services may not meet the expectations of individuals who have purchased our services.

100% refund to individuals who do not finish our course.

50% refund to individuals who have finished our course, didn’t do their own due diligence before purchase.

Refunds are only available up to 180 days.

Please visit our Contact us page to request a refund, provide your PayPal transaction ID # and your refund should be processed within 24 hours.

Some states allow individuals to challenge the CNA state certification exam without attending a state accredited in person school. Florida and others with special criteria. (Laws may have changed) Our CNA Online course provides a convenient and cost-effective alternative to traditional in-person classes that can prepare individuals to challenge the state exam or refresh their CNA skills and knowledge for CNA license renewal in any state.

Our HHA Online course is popular among individuals who want to become familiar with HHA skills and procedures to take care of a family member, start their own independent caregiver company accepting private pay arrangements and private pay homecare companies for preparing new employees for entry-level positions by equipping them for their in-house competency evaluations.

The PCA Online Course is ideal for individuals interested in starting their own private homecare agency or caring for loved ones. It offers essential nursing skills and procedures at an affordable price point.

It’s important to recognize that people pursue NCO courses for various reasons beyond employment opportunities, such as personal enrichment or caregiving for family members.

We do not guarantee employment. Certification and training is only the initial step in a caregiver’s career journey. Success also hinges on factors like background, work history, references, and presentation during the application and interview processes. All of this information should be carefully considered to enhance employment prospects.

The training requirements for Home Health Aides (HHAs) and Personal Care Assistants (PCAs) in the United States demonstrate considerable diversity due to different state regulations and agency requirements. This variability reflects the tailored approaches needed to address local health care standards and employment practices.

State-Specific Training Variations: States like Indiana and Iowa mandate a minimum of 75 hours of HHA training, which includes clinical instruction. The specifics, however, such as the requirement for ongoing continuing education, can vary from one state to another. For example, HHAs in Kansas may also need to be certified as Nursing Assistants (CNAs) which involves more extensive training​.

Certification Requirements: In some states, certification may not even be required, especially for those providing independent, private-duty home care that is privately paid. Additionally, the role of a PCA may not require certification in certain states, depending on local regulations and the specific needs of employment agencies​.

Influence of Agency and Insurance: The type of care provided by an agency and the insurances they accept significantly influence the training requirements. Agencies associated with Medicare or Medicaid typically demand more rigorous training compared to those just offering unskilled care and/or companion services​.

Implications for HHAs and PCAs: It’s crucial for prospective HHAs and PCAs to understand their state’s specific requirements and how these align with their career aspirations and the services they intend to provide. State public health or professional licensing websites often provide this essential information, helping individuals navigate the requirements to successfully start or advance in their healthcare careers.

This landscape underscores the importance of a nuanced understanding of the regulatory environment, ensuring that caregivers are well-prepared to offer safe and effective support to those in need, while also navigating their professional development within the healthcare industry effectively.

Disclaimer: Due to the varied and complex nature of state regulations and agency requirements impacting caregiver training and certification, we advise individuals and businesses interested in our caregiver courses to thoroughly research applicable state education laws, insurance mandates, and home care training requirements. This due diligence will help ensure compliance and relevance of training to specific state standards and professional needs.